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Qualitative Research for Patient Safety Using ICTs: Methodological Considerations in the Technological Age


Yee, KC and Wong, MC and Turner, P, Qualitative Research for Patient Safety Using ICTs: Methodological Considerations in the Technological Age, Studies in Health Technology and Informatics, 241 pp. 36-42. ISSN 0926-9630 (2017) [Refereed Article]

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2017 The authors and IOS Press. Licensed under Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0)

DOI: doi:10.3233/978-1-61499-794-8-36


Considerable effort and resources have been dedicated to improving the quality and safety of patient care through health information systems, but there is still significant scope for improvement. One contributing factor to the lack of progress in patient safety improvement especially where technology has been deployed relates to an over-reliance on purely objective, quantitative, positivist research paradigms as the basis for generating and validating evidence of improvement. This paper argues the need for greater recognition and accommodation of evidence of improvement generated through more subjective, qualitative and pragmatic research paradigms to aid patient safety especially where technology is deployed. This paper discusses how acknowledging the role and value of more subjective ontologies and pragmatist epistemologies can support improvement science research. This paper illustrates some challenges and benefits from adopting qualitative research methods in patient safety improvement projects, particularly focusing challenges in the technological era. While adopting methods that can more readily capture, analyse and interpret direct user experiences, attitudes, insights and behaviours in their contextual settings, patient safety can be enhanced 'on the ground' and errors reduced and/or mitigated, challenges of using these methods with the younger "technologically-centred" healthcare professionals and patients needs to recognised.

Item Details

Item Type:Refereed Article
Keywords:Grounded theory, improvement science, qualitative research, healthcare technology, generation Y
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in the health sciences
UTAS Author:Yee, KC (Dr Kwang Yee)
UTAS Author:Wong, MC (Dr Ming Wong)
UTAS Author:Turner, P (Associate Professor Paul Turner)
ID Code:120513
Year Published:2017
Web of Science® Times Cited:3
Deposited By:Medicine
Deposited On:2017-08-28
Last Modified:2018-09-11
Downloads:79 View Download Statistics

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