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Compassion Fatigue among Healthcare, Emergency and Community Service Workers: A Systematic Review


Cocker, F and Joss, N, Compassion Fatigue among Healthcare, Emergency and Community Service Workers: A Systematic Review, International Journal of Environmental Research and Public Health, 13, (6) pp. 1-18. ISSN 1661-7827 (2016) [Refereed Article]


Copyright Statement

Copyright 2016 The Authors Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0)

DOI: doi:10.3390/ijerph13060618


Compassion fatigue (CF) is stress resulting from exposure to a traumatized individual. CF has been described as the convergence of secondary traumatic stress (STS) and cumulative burnout (BO), a state of physical and mental exhaustion caused by a depleted ability to cope with one’s everyday environment. Professionals regularly exposed to the traumatic experiences of the people they service, such as healthcare, emergency and community service workers, are particularly susceptible to developing CF. This can impact standards of patient care, relationships with colleagues, or lead to more serious mental health conditions such as posttraumatic stress disorder (PTSD), anxiety or depression. A systematic review of the effectiveness of interventions to reduce CF in healthcare, emergency and community service workers was conducted. Thirteen relevant studies were identified, the majority of which were conducted on nurses (n = 10). Three included studies focused on community service workers (social workers, disability sector workers), while no studies targeting emergency service workers were identified. Seven studies reported a significant difference post-intervention in BO (n = 4) or STS (n = 3). This review revealed that evidence of the effectiveness of CF interventions in at-risk health and social care professions is relatively recent. Therefore, we recommend more research to determine how best to protect vulnerable workers at work to prevent not only CF, but also the health and economic consequences related to the ensuing, and more disabling, physical and mental health outcomes.

Item Details

Item Type:Refereed Article
Keywords:compassion fatigue, secondary trauma, interventions, risk factors, health, emergency, community service workers
Research Division:Health Sciences
Research Group:Public health
Research Field:Health promotion
Objective Division:Health
Objective Group:Specific population health (excl. Indigenous health)
Objective Field:Occupational health
UTAS Author:Cocker, F (Dr Fiona Cocker)
ID Code:119881
Year Published:2016
Web of Science® Times Cited:65
Deposited By:Medicine
Deposited On:2017-08-07
Last Modified:2018-03-29
Downloads:73 View Download Statistics

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