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Assessing space utilisation relative to key performance indicators - how well, not how much, space is used

Citation

Fleming, S and Apps, N and Harbon, P and Baldock, C, Assessing space utilisation relative to key performance indicators - how well, not how much, space is used, Journal of Higher Education Policy and Management, 34, (5) pp. 503-515. ISSN 1360-080X (2012) [Refereed Article]

Copyright Statement

2012 Association for Tertiary Education Management and the LH Martin Institute for Tertiary Education Leadership and Management

DOI: doi:10.1080/1360080X.2012.715999

Abstract

Efficient use of resources, including space, is critical in academic departments. Traditional space auditing simply assesses occupancy levels. We present a novel approach which assesses not just the extent to which space is used, but also how well it is used. We link space use quantitatively to key performance indicators in a research-intensive university department. A clear picture of how well each room is being used to meet a range of performance goals is obtained. Performance criteria are developed based on the survey data distributions and benchmarked against performance expectations. These criteria are applied to analyse the survey data, readily identifying underperforming space. This provides management, through a transparent process, with evidence-based information with which to facilitate change management to improve performance.

Item Details

Item Type:Refereed Article
Keywords:KPIs, space usage, space utilisation
Research Division:Education
Research Group:Education Systems
Research Field:Education Systems not elsewhere classified
Objective Division:Education and Training
Objective Group:School/Institution
Objective Field:Management and Leadership of Schools/Institutions
Author:Baldock, C (Professor Clive Baldock)
ID Code:116145
Year Published:2012
Deposited By:Research Operations
Deposited On:2017-05-02
Last Modified:2017-11-08
Downloads:0

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