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Online narratives about medical tourism in Malaysia and Thailand: a qualitative content analysis

journal contribution
posted on 2023-05-19, 01:22 authored by Mutalib, NSA, Soh, YC, Wong, TW, Yee, SM, Yang, Q, Murugiah, MK, Ming, LC
This study explored the written online narratives about medical tourism in Malaysia and Thailand using qualitative content analysis. The Google search engine was used for narrative search. Multiple search terms including medical, health, wellness tourism; treatment abroad; medical or health travel; treatment, surgery, or plastic surgery; dental treatment or braces were used to obtain related blog posts, discussions, and forums via a purposeful sampling method. A total of 43 online narratives were included in this study. Themes were then created after an iterative analysis of the selected online comments or posts. The push factors that act as motivators were: cost (100%), attractions (81%), availability of facilitators (62%), physician’s background and expertise (58%), bandwagon effect (42%). The majority of the subjects (88%) stated that they were satisfied with the outcomes of their medical treatments received in Malaysia and Thailand.

History

Publication title

Journal of Travel and Tourism Marketing

Volume

34

Issue

6

Pagination

821-832

ISSN

1054-8408

Department/School

School of Pharmacy and Pharmacology

Publisher

Routledge

Place of publication

United States

Rights statement

Copyright 2016 Informa UK Limited, trading as Taylor & Francis Group

Repository Status

  • Restricted

Socio-economic Objectives

Health education and promotion

Usage metrics

    University Of Tasmania

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