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Delivering public services: locality, learning and reciprocity in place based practice


Marsh, I and Crowley, K and Grube, D and Eccleston, R, Delivering public services: locality, learning and reciprocity in place based practice, Australian Journal of Public Administration, 76, (4) pp. 443-456. ISSN 0313-6647 (2016) [Refereed Article]

Copyright Statement

Copyright 2016 Institute of Public Administration Australia

DOI: doi:10.1111/1467-8500.12230


Policymakers across myriad jurisdictions are grappling with the challenge of complex policy problems. Multi-faceted, complex, and seemingly intractable, ‘wicked’ problems have exhausted the repertoire of the standard policy approaches. In response, governments are increasingly looking for new options, and one approach that has gained significant scholarly interest, along with increasing attention from practitioners, is ‘place-based’ solutions. This paper surveys conceptual aspects of this approach. It describes practices in comparable jurisdictions – the United Kingdom, the EU, and the United States. And it explores efforts over the past decade to ‘localise’ Indigenous services. It sketches the governance challenge in migrating from top-down or principal-agent arrangements towards place-based practice. The paper concludes that many of the building blocks for this shift already exist but that these need to be re-oriented around ‘learning’. Funding and other administrative protocols may also ultimately need to be redefined.

Item Details

Item Type:Refereed Article
Keywords:governance, place, service delivery, community development
Research Division:Human Society
Research Group:Policy and administration
Research Field:Public policy
Objective Division:Law, Politics and Community Services
Objective Group:Government and politics
Objective Field:Public services policy advice and analysis
UTAS Author:Marsh, I (Professor Ian Marsh)
UTAS Author:Crowley, K (Associate Professor Kate Crowley)
UTAS Author:Grube, D (Associate Professor Dennis Grube)
UTAS Author:Eccleston, R (Professor Richard Eccleston)
ID Code:112780
Year Published:2016
Web of Science® Times Cited:14
Deposited By:College Office - CALE
Deposited On:2016-11-29
Last Modified:2018-08-20

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