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Challenges of e-Government Services Adoption in Saudi Arabia from an e-Ready Citizen Perspective
Citation
Alshehri, M and Drew, S, Challenges of e-Government Services Adoption in Saudi Arabia from an e-Ready Citizen Perspective, World Academy of Science, Engineering and Technology, 66 pp. 1053-1059. ISSN 2010-3778 (2010) [Refereed Article]
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Copyright Statement
Copyright 2010 World Academy of Science, Engineering and Technology Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/
Official URL: http://www.waset.org/
Abstract
More and more governments around the world are
introducing e-government as a means of reducing costs, improving
services, saving time and increasing effectiveness and efficiency in
the public sector Therefore e-government has been identified as one
of the top priorities for Saudi government and all its agencies.
However, the adoption of e-government is facing many challenges
and barriers such as technological, cultural, organizational, and social
issues which must be considered and treated carefully by any
government contemplating its adoption. This paper reports on a pilot
study amongst online (e-ready) citizens to identify the challenges and
barriers that affect the adoption of e-government services especially
from their perspective in Saudi society. Based on the analysis of data
collected from an online survey the researcher was able to identify
some of the important barriers and challenges from the e-ready
citizen perspective. As a result, this study has generated a list of
possible strategies to move towards successful adoption of egovernment
services in Saudi Arabia.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | Challenges, E-government services, adoption, Saudi Arabia |
| Research Division: | Information and Computing Sciences |
| Research Group: | Information systems |
| Research Field: | Information systems not elsewhere classified |
| Objective Division: | Education and Training |
| Objective Group: | Learner and learning |
| Objective Field: | Learner and learning not elsewhere classified |
| UTAS Author: | Drew, S (Dr Steve Drew) |
| ID Code: | 111886 |
| Year Published: | 2010 |
| Deposited By: | Curriculum and Academic Development |
| Deposited On: | 2016-10-13 |
| Last Modified: | 2016-11-17 |
| Downloads: | 131 View Download Statistics |
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