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EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia


Alfarraj, O and Drew, S and AlGhamdi, RA, EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia, International Journal of Advanced Computer Science and Applications, 2, (9) pp. 82-90. ISSN 2158-107X (2011) [Refereed Article]


Copyright Statement

Copyright 2011 The Authors Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0)

DOI: doi:10.14569/IJACSA.2011.020914


This paper contributes to the issue of eGovernment implementation in Saudi Arabia by discussing the current situation of ministry websites. It evaluates the rate of web development progress of vital government websites in Saudi Arabia using the eGovernment stage model. In 2010, Saudi Arabia ranked 58th in the world and 4th in the Gulf region in eGovernment readiness according to United Nations reports. In particular, Saudi Arabia has ranked 75th worldwide for its online service index and its components compared to the neighbouring Gulf country of Bahrain, which was ranked 8th for the same index. While this is still modest in relation to the Saudi government’s expectation concerning its vision for eGovernment implementation for 2010, and the results achieved by the neighbouring Gulf countries such as Bahrain and the United Arab Emirates on the eGovernment index, the Saudi government has endeavoured to meet the public needs concerning eGovernment and carry out the implementation of eGovernment properly. Governments may heed the importance of actively launching official government websites – the focus of this study – as the main portals for delivering their online services to all the different categories of eGovernment (including G2C, G2B, and G2G). However, certain Saudi ministries have not given due attention to this vital issue. This is evidenced by the fact that some of their websites are not fully developed or do not yet exist, which clearly impedes that particular ministry from appropriately delivering eServices.

Item Details

Item Type:Refereed Article
Keywords:eGovernment, Saudi Arabia government websites, web development progress, eGovernment stage model
Research Division:Information and Computing Sciences
Research Group:Information systems
Research Field:Information systems not elsewhere classified
Objective Division:Education and Training
Objective Group:Learner and learning
Objective Field:Learner and learning not elsewhere classified
UTAS Author:Drew, S (Dr Steve Drew)
ID Code:111873
Year Published:2011
Deposited By:Curriculum and Academic Development
Deposited On:2016-10-12
Last Modified:2017-11-13
Downloads:162 View Download Statistics

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