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Visualising interprofessional differences in safety and quality narratives

Citation

Travaglia, J and Nugus, P and Greenfield, D and Westbrook, J and Braithwaite, J, Visualising interprofessional differences in safety and quality narratives, BMJ Quality and Safety, 21 pp. 778-783. ISSN 2044-5415 (2012) [Refereed Article]

Copyright Statement

Copyright 2012 BMJ Publishing Group Ltd and The Health Foundation

DOI: doi:10.1136/bmjqs-2011-051755

Abstract

Background: The safety-and-quality movement is now two decades old. Errors persist despite best efforts, indicating that there are entrenched overt and perhaps less explicit barriers limiting the success of improvement efforts. Objectives and hypotheses: To examine the perspectives of five groups of healthcare workers (administrative staff, nurses, medical practitioners, allied health and managers) and to compare and contrast their descriptions of quality-and-safety activities within their organisation. Differences in perspectives can be an indicator of divergence in the conceptualisation of, and impetus for, qualityimprovement strategies which are intended to engage healthcare professions and staff. Design, setting and participants: Study data were collected in a defined geographical healthcare jurisdiction in Australia, via individual and group interviews held across four service streams (aged care and rehabilitation; mental health; community health; and cancer services). Data were collected in 2008 and analysed, using data-mining software, in 2009. Results: Clear differences in the perspectives of professional groups were evident, suggesting variations in the perceptions of, and priorities for, quality and safety. Conclusions: The visual representation of quality and safety perspectives provides insights into the conceptual maps currently utilised by healthcare workers. Understanding the similarity and differences in these maps may enable more effective targeting of interprofessional improvement strategies.

Item Details

Item Type:Refereed Article
Research Division:Medical and Health Sciences
Research Group:Other Medical and Health Sciences
Research Field:Medical and Health Sciences not elsewhere classified
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Health and Support Services not elsewhere classified
Author:Greenfield, D (Professor David Greenfield)
ID Code:110981
Year Published:2012
Web of Science® Times Cited:7
Deposited By:Tasmanian School of Business and Economics
Deposited On:2016-08-24
Last Modified:2017-11-03
Downloads:0

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