eCite Digital Repository

On a wing and a prayer: the benefits of modularized Crew Resource Management

Citation

Clay-Williams, R and Greenfield, D and Stone, J and Braithwaite, J, On a wing and a prayer: the benefits of modularized Crew Resource Management, Journal of Continuing Education in The Health Professions, 34, (1) pp. 56-67. ISSN 0894-1912 (2014) [Refereed Article]

DOI: doi:10.1002/chp.21218

Abstract

Introduction:: Evidence suggests that Crew Resource Management (CRM), a form of team training, is beneficial. In CRM training, participants learn individual portable team skills such as communication and decision making through group discussion and activities. However, the usual 1‐day course format is not always compatible with health care organizational routines. A modular training format, while theoretically sound, is untested for interprofessional team training. The aim of this study was to explore the potential for modularized CRM training to be delivered to a group of interprofessional learners. Method:: Modularized CRM training, consisting of two 2‐hour workshops, was delivered to health care workers in an Australian tertiary hospital. Kirkpatrick's evaluation model provided a framework for the study. Baseline attitude surveys were conducted prior to each workshop. Participants completed a written questionnaire at the end of each workshop that examined their motivations, reactions to the training, and learner demographics. An additional survey, administered 6 weeks post training, captured self‐assessed behavior data. Results:: Twenty‐three individuals from a range of professions and clinical streams participated. One in 5 participants (22%) reported that they translated teamwork skills to the workplace. While positive about the workshop format and content, many respondents identified personal, team, and organizational barriers to the application of the workshop techniques. Discussion:: CRM training when delivered in a modular format has positive outcomes. Following the training, some respondents overcame workplace barriers to attempt to change negative workplace behavior. This progress provides cautious optimism for the potential for modular CRM training to benefit groups of interprofessional health staff.

Item Details

Item Type:Refereed Article
Keywords:Accreditation, Healthcare, Standards, General practice, Research
Research Division:Medical and Health Sciences
Research Group:Other Medical and Health Sciences
Research Field:Medical and Health Sciences not elsewhere classified
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Health and Support Services not elsewhere classified
Author:Greenfield, D (Professor David Greenfield)
ID Code:110200
Year Published:2014
Web of Science® Times Cited:3
Deposited By:Tasmanian School of Business and Economics
Deposited On:2016-07-19
Last Modified:2016-07-19
Downloads:0

Repository Staff Only: item control page