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Factors affecting the competitiveness of the Australian rail sector: A systems approach to improving service quality
Citation
Ghaderi, H and Cahoon, S and Nguyen, H-O, Factors affecting the competitiveness of the Australian rail sector: A systems approach to improving service quality, International Journal of Logistics Systems and Management, 26, (3) pp. 294-315. ISSN 1742-7967 (2017) [Refereed Article]
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Copyright Statement
Copyright © 2017 Inderscience Enterprises Ltd.
DOI: doi:10.1504/IJLSM.2017.081960
Abstract
The productivity of rail freight transport in Australia is hampered by various impediments. These include infrastructure constraints, commercial barriers, and inconsistent standards and policy, all of which influence the quality attributes of the rail freight service in different ways. Therefore, in order to develop strategies to make rail an attractive mode of transport, it is critical to identify these impediments and assess their relevant influence on the quality of rail service. By adopting a systems approach to competitiveness, this research aims to empirically examine the impact of impediments faced by the rail sector. This approach is beneficial as it: (i) identifies the distinct impact of each impediment on the different freight service attributes (FSA); (ii) provides important insights to improve the rail service quality; and (iii) aims to assist government and industry to develop informed transportation and infrastructure planning decision making by identifying the poorer performing areas of system. The analysis identified the key factors influencing the quality of different FSAs relating to (i) infrastructure management; (ii) interoperability; and (iii) organisational and commercial relationships. The implications derived from this study indicate that the freight rate is still a key area for rail to achieve competitive advantage considering the market characteristics.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | rail freight, intermodal, competitiveness, freight logistics, rail stakeholders |
| Research Division: | Commerce, Management, Tourism and Services |
| Research Group: | Transportation and Freight Services |
| Research Field: | Transportation and Freight Services not elsewhere classified |
| Objective Division: | Transport |
| Objective Group: | Other Transport |
| Objective Field: | Intermodal Materials Handling |
| UTAS Author: | Ghaderi, H (Mr Hadi Ghaderi) |
| UTAS Author: | Cahoon, S (Associate Professor Stephen Cahoon) |
| UTAS Author: | Nguyen, H-O (Associate Professor Oanh Nguyen) |
| ID Code: | 110026 |
| Year Published: | 2017 |
| Deposited By: | Maritime and Logistics Management |
| Deposited On: | 2016-07-11 |
| Last Modified: | 2019-06-11 |
| Downloads: | 15 View Download Statistics |
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