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Values and complexities in assessing strategic-level emergency management effectiveness


Owen, C and Brooks, B and Bearman, C and Curnin, S, Values and complexities in assessing strategic-level emergency management effectiveness, Journal of Contingencies and Crisis Management, 24, (3) pp. 181-190. ISSN 0966-0879 (2016) [Refereed Article]

Copyright Statement

Copyright 2016 John Wiley & Sons Ltd

DOI: doi:10.1111/1468-5973.12115


Emergency managers working at a strategic level play a pivotal role in managing operational needs as well the needs of political elites engaged in crisis management and meaning-making. Evaluating emergency performance has been widely regarded as problematic, in part because of various stakeholder interests and because it is so subjective. This paper explores the values of personnel working in emergency management at a strategic level as well as the conditions that limit their effectiveness as they attempt to align the needs of different stakeholders. The surveys and interviews conducted suggest that what constitutes success is both subjective and contested by different stakeholders. There is a need to establish a broader perspective on what constitutes success when evaluating emergency response.

Item Details

Item Type:Refereed Article
Research Division:Studies in Human Society
Research Group:Other Studies in Human Society
Research Field:Studies in Human Society not elsewhere classified
Objective Division:Expanding Knowledge
Objective Group:Expanding Knowledge
Objective Field:Expanding Knowledge through Studies of Human Society
UTAS Author:Owen, C (Dr Christine Owen)
UTAS Author:Brooks, B (Associate Professor Benjamin Brooks)
UTAS Author:Curnin, S (Dr Steven Curnin)
ID Code:109998
Year Published:2016
Web of Science® Times Cited:4
Deposited By:Social Sciences
Deposited On:2016-07-11
Last Modified:2019-09-26

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