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‘Consumer consultant’: Expanding the role of consumers in modern mental health services


Cleary, M and Walter, G and Escott, P, Consumer consultant': Expanding the role of consumers in modern mental health services, International Journal of Mental Health Nursing, 15, (1) pp. 29-34. ISSN 1445-8330 (2006) [Refereed Article]

Copyright Statement

Copyright 2006 Australian and New Zealand College of Mental Health Nurses Inc.

DOI: doi:10.1111/j.1447-0349.2006.00401.x


We aim to increase understanding about issues affecting ‘consumer consultants’ at an Area Mental Health Service level in the hope that consumers and mental health staff are informed of the challenges and changes associated with that role. Anecdotal feedback indicates that consumer consultants are working harder than ever and that their role is more diverse and challenging than before. Increased organizational demands and responsibilities are testing traditional roles and approaches. There is opportunity for greater sharing of expertise and skills among health professional staff and consumer consultants to enhance current work practices, increase workplace satisfaction, and achieve positive patient outcomes.

Item Details

Item Type:Refereed Article
Keywords:consumer consultant, mental health
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Mental health services
Objective Division:Health
Objective Group:Public health (excl. specific population health)
Objective Field:Mental health
UTAS Author:Cleary, M (Professor Michelle Cleary)
ID Code:108441
Year Published:2006
Web of Science® Times Cited:22
Deposited By:Health Sciences
Deposited On:2016-04-19
Last Modified:2016-08-08

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