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Knowledge-management issues in China's hotel industry
Citation
Wong, TL and French, LE and Wickham, MD, Knowledge-management issues in China's hotel industry, Annals of Tourism Research, 57 pp. 257-259. ISSN 0160-7383 (2016) [Refereed Article]
Copyright Statement
Copyright 2015 Elsevier Ltd
DOI: doi:10.1016/j.annals.2015.11.022
Abstract
- Empirically explores knowledge management processes in China’s hotel industry.
- Presents three knowledge management issues inherent to China’s hotel industry.
- Links Knowledge management practices to employer/industry-of-choice.
- Links knowledge management to employee recruitment, motivation and retention.
- Presents a research agenda for knowledge management in China’s hotel industry.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Research Division: | Commerce, Management, Tourism and Services |
| Research Group: | Commercial services |
| Research Field: | Food and hospitality services |
| Objective Division: | Commercial Services and Tourism |
| Objective Group: | Tourism services |
| Objective Field: | Tourism infrastructure development |
| UTAS Author: | Wong, TL (Dr Tommy Wong) |
| UTAS Author: | French, LE (Dr Linda French) |
| UTAS Author: | Wickham, MD (Dr Mark Wickham) |
| ID Code: | 106979 |
| Year Published: | 2016 |
| Web of Science® Times Cited: | 5 |
| Deposited By: | TSBE |
| Deposited On: | 2016-02-29 |
| Last Modified: | 2018-04-17 |
| Downloads: | 0 |
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