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Knowledge-management issues in China's hotel industry


Wong, TL and French, LE and Wickham, MD, Knowledge-management issues in China's hotel industry, Annals of Tourism Research, 57 pp. 257-259. ISSN 0160-7383 (2016) [Refereed Article]

Copyright Statement

Copyright 2015 Elsevier Ltd

DOI: doi:10.1016/j.annals.2015.11.022


  • Empirically explores knowledge management processes in China’s hotel industry.

  • Presents three knowledge management issues inherent to China’s hotel industry.

  • Links Knowledge management practices to employer/industry-of-choice.

  • Links knowledge management to employee recruitment, motivation and retention.

  • Presents a research agenda for knowledge management in China’s hotel industry.

Item Details

Item Type:Refereed Article
Research Division:Commerce, Management, Tourism and Services
Research Group:Commercial services
Research Field:Food and hospitality services
Objective Division:Commercial Services and Tourism
Objective Group:Tourism services
Objective Field:Tourism infrastructure development
UTAS Author:Wong, TL (Dr Tommy Wong)
UTAS Author:French, LE (Dr Linda French)
UTAS Author:Wickham, MD (Dr Mark Wickham)
ID Code:106979
Year Published:2016
Web of Science® Times Cited:5
Deposited By:TSBE
Deposited On:2016-02-29
Last Modified:2018-04-17

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