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Evaluating emergency management capability of a water utility: A pilot study using exercise metrics

Citation

Curnin, S and Heumuller, E, Evaluating emergency management capability of a water utility: A pilot study using exercise metrics, Utilities Policy, 39 pp. 36-40. ISSN 0957-1787 (2016) [Refereed Article]

Copyright Statement

2016 Elsevier Ltd. All rights reserved.

DOI: doi:10.1016/j.jup.2016.01.003

Abstract

There is a societal expectation that we will still have access to essential services in the immediate aftermath of a disaster. This necessitates that utility organisations are resilient and therefore prepared for unexpected threats. One important type of preparedness activity is exercising. This research note presents findings from a pilot study in which performance evaluation metrics were developed for an emergency management exercise conducted by a water utility. Initial findings suggest that metrics and benchmarks can be successfully applied in this domain with positive implications for planning and policy across the utilities sector.

Item Details

Item Type:Refereed Article
Keywords:exercise metrics, emergency management, organisational resilience, utilities
Research Division:Studies in Human Society
Research Group:Policy and Administration
Research Field:Public Administration
Objective Division:Law, Politics and Community Services
Objective Group:Community Service (excl. Work)
Objective Field:Community Service (excl. Work) not elsewhere classified
Author:Curnin, S (Dr Steven Curnin)
ID Code:106739
Year Published:2016
Deposited By:Social Sciences
Deposited On:2016-02-18
Last Modified:2017-06-15
Downloads:0

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