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Internal versus external recruitment - the story of three consecutive project managers in an IT project


Ye, M and de Salas, K and Ollington, N, Internal versus external recruitment - the story of three consecutive project managers in an IT project, Proceedings of the 26th Australasian Conference on Information Systems, 30 November - 04 December 2015, Adelaide, South Australia, pp. 1-14. (2015) [Refereed Conference Paper]

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As project managers (PMs) play an important role in project success, assigning PMs with appropriate skills and personalities to projects is a crucial task. Nevertheless, empirical research on skill requirements for information technology (IT) PMs is limited and little information systems literature focuses on the role of internally recruited IT PMs. This paper presents a case study of a troubled IT project led by three consecutive PMs, with a range of backgrounds, skills, and personality types. Across subjects, IT project management was found to be a necessity of project success. Additionally, it was observed that internally recruited PMs showed advantages in understanding organisational culture and business processes. Lessons learned from the three PMs confirm the importance of particular skills previously described in the literature, and the need for an additional focus on how an IT PMs personality facilitates or inhibits IT project outcomes.

Item Details

Item Type:Refereed Conference Paper
Keywords:IT project manager, IT project management, accidental project manager, project manager skills, personality
Research Division:Information and Computing Sciences
Research Group:Information systems
Research Field:Information security management
Objective Division:Information and Communication Services
Objective Group:Other information and communication services
Objective Field:Other information and communication services not elsewhere classified
UTAS Author:Ye, M (Dr Michelle Ye)
UTAS Author:de Salas, K (Associate Professor Kristy de Salas)
UTAS Author:Ollington, N (Dr Nadia Ollington)
ID Code:105421
Year Published:2015
Deposited By:Information and Communication Technology
Deposited On:2015-12-29
Last Modified:2018-03-13

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