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Internal versus external recruitment - the story of three consecutive project managers in an IT project

conference contribution
posted on 2023-05-23, 10:40 authored by Ye, M, Kristy de SalasKristy de Salas, Nadia OllingtonNadia Ollington
As project managers (PMs) play an important role in project success, assigning PMs with appropriate skills and personalities to projects is a crucial task. Nevertheless, empirical research on skill requirements for information technology (IT) PMs is limited and little information systems literature focuses on the role of internally recruited IT PMs. This paper presents a case study of a troubled IT project led by three consecutive PMs, with a range of backgrounds, skills, and personality types. Across subjects, IT project management was found to be a necessity of project success. Additionally, it was observed that internally recruited PMs showed advantages in understanding organisational culture and business processes. Lessons learned from the three PMs confirm the importance of particular skills previously described in the literature, and the need for an additional focus on how an IT PM’s personality facilitates or inhibits IT project outcomes.

History

Publication title

Proceedings of the 26th Australasian Conference on Information Systems

Pagination

1-14

Department/School

School of Information and Communication Technology

Publisher

Cornell University Library

Place of publication

Adelaide, South Australia

Event title

26th Australasian Conference on Information Systems

Event Venue

Adelaide, South Australia

Date of Event (Start Date)

2015-11-30

Date of Event (End Date)

2015-12-04

Rights statement

Copyright unknown

Repository Status

  • Restricted

Socio-economic Objectives

Other information and communication services not elsewhere classified

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