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Instruments to measure the inpatient hospital experience: A literature review
Citation
Edwards, K and Walker, K and Duff, J, Instruments to measure the inpatient hospital experience: A literature review, Patient Experience Journal, 2, (2) Article 11. ISSN 2372-0247 (2015) [Refereed Article]
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Copyright Statement
Copyright 2015 The Author(s)
Official URL: http://pxjournal.org/journal/vol2/iss2/11/
Abstract
Healthcare professionals worldwide are increasingly broadening their focus to include the experiences of patients and their family members as a means of assessing quality patient centered care. This paper seeks to identify and discuss instruments specifically designed to measure the inpatient hospital experience. A literature search focusing on preidentified instruments as per the Health Foundation’s Helping Measuring Patient Centered Care database of measurement instruments (de Silva, 2014) and additional health databases (CINAHL, ERIC, EBSCO, HaPI, MEDLINE, PubMed and Psych INFO) was undertaken. Thirteen relevant instruments and seventeen associated studies (regarding instrument development and or validation) were identified. These instruments provide generalizable but less descriptive experience data, are predominantly based on post hospital discharge data and do not have identified feedback to staff mechanisms. Further research is warranted to co-develop an inpatient hospital experience instrument, designed to capture real time descriptive data with a corresponding feedback process to frontline clinicians. Ideally such an instrument could be designed using a participatory research methodology, whereby patients, friends, family and healthcare clinicians are equal co-developers.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | patient experience, measurement, patient centred care, patient-centred outcome research |
| Research Division: | Medical and Health Sciences |
| Research Group: | Other Medical and Health Sciences |
| Research Field: | Medical and Health Sciences not elsewhere classified |
| Objective Division: | Health |
| Objective Group: | Clinical Health (Organs, Diseases and Abnormal Conditions) |
| Objective Field: | Clinical Health (Organs, Diseases and Abnormal Conditions) not elsewhere classified |
| Author: | Edwards, K (Mrs Kelly Edwards) |
| Author: | Walker, K (Professor Kim Walker) |
| Author: | Duff, J (Dr Jed Duff) |
| ID Code: | 104866 |
| Year Published: | 2015 |
| Deposited By: | Health Sciences |
| Deposited On: | 2015-11-24 |
| Last Modified: | 2016-09-26 |
| Downloads: | 0 |
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