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Instruments to measure the inpatient hospital experience: A literature review
journal contribution
posted on 2023-05-18, 14:45 authored by Kelly EdwardsKelly Edwards, Walker, K, Jed DuffHealthcare professionals worldwide are increasingly broadening their focus to include the experiences of patients and their family members as a means of assessing quality patient centered care. This paper seeks to identify and discuss instruments specifically designed to measure the inpatient hospital experience. A literature search focusing on preidentified instruments as per the Health Foundation’s Helping Measuring Patient Centered Care database of measurement instruments (de Silva, 2014) and additional health databases (CINAHL, ERIC, EBSCO, HaPI, MEDLINE, PubMed and Psych INFO) was undertaken. Thirteen relevant instruments and seventeen associated studies (regarding instrument development and or validation) were identified. These instruments provide generalizable but less descriptive experience data, are predominantly based on post hospital discharge data and do not have identified feedback to staff mechanisms. Further research is warranted to co-develop an inpatient hospital experience instrument, designed to capture real time descriptive data with a corresponding feedback process to frontline clinicians. Ideally such an instrument could be designed using a participatory research methodology, whereby patients, friends, family and healthcare clinicians are equal co-developers.
History
Publication title
Patient Experience JournalArticle number
11Number
11Pagination
77-85ISSN
2372-0247Department/School
School of Health SciencesPublisher
The Beryl InstitutePlace of publication
United StatesRights statement
Copyright 2015 The Author(s)Repository Status
- Restricted