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'It's useless for that': finding, frustration, and fun with mobile technology in outdoor markets


Nugent, T and Buttfield-Addison, P and Lueg, C and Dermoudy, J, 'It's useless for that': finding, frustration, and fun with mobile technology in outdoor markets, Proceedings of the 78th Annual Meeting of the Association for Information Science and Technology, 6-10 November 2015, St Louis, Missouri, USA, pp. 1-9. ISBN 0-87715-547-X (2015) [Refereed Conference Paper]

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DOI: doi:10.1002/pra2.2015.145052010056


This paper reports on the use of mobile technology– specifically, smartphones and tablet computers–in outdoor public markets in Australia and the United States, based on a survey and interview (n=44) conducted with attendees in public markets. After noting that past research in a variety of disciplines is deficient in regards to its assessment of technology use in such public spaces, we explore the different reasons and situations in which mobile technology is used in them, identifying the most prevalent problems and deficiencies encountered. We provide a foundation on which future work that examines communal public spaces and the use of technology can be based, and promote a broader view of how technology is used for information seeking and communication in such spaces.

Item Details

Item Type:Refereed Conference Paper
Keywords:information seeking, mobile, public spaces, tourism
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Information and Communication Services
Objective Group:Other information and communication services
Objective Field:Other information and communication services not elsewhere classified
UTAS Author:Nugent, T (Dr Timothy Nugent)
UTAS Author:Lueg, C (Professor Christopher Lueg)
UTAS Author:Dermoudy, J (Dr Julian Dermoudy)
ID Code:102829
Year Published:2015
Deposited By:Information and Communication Technology
Deposited On:2015-09-08
Last Modified:2018-03-28

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