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CQ: Developing Cultural Intelligence at Work

Citation

Earley, PC and Ang, S and Tan, JS, CQ: Developing Cultural Intelligence at Work, Stanford University Press, Stanford California, pp. 264. ISBN 9780804771726 (2006) [Authored Research Book]

Abstract

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider’s natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one’s motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture. A manager with a high CQ can enter into new cultural settings—national, professional, organizational, regional—and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one’s own skills and improve one’s CQ.

Item Details

Item Type:Authored Research Book
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Organisational Behaviour
Objective Division:Cultural Understanding
Objective Group:Communication
Objective Field:Communication Across Languages and Culture
Author:Earley, PC (Professor Chris Earley)
ID Code:101772
Year Published:2006
Deposited By:Tasmanian School of Business and Economics
Deposited On:2015-07-08
Last Modified:2015-07-24
Downloads:0

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